How to contact Traveloka Consumer Customer Service Center
Traveloka’s call center is very useful for consumers to solve different types of problems. This website is the first to offer such a service, that’s because traveloka itself has been open since 2012.
At that time, there were not many internet enthusiasts in Indonesia. The explosion of users in Indonesia itself occurred in 2013. With its long existence, there are many customers from this provider.
Of course, not all customers go smoothly when booking tickets. There are some people who are having a hard time. Usually, new users have this experience. When encountering this problem, you must contact traveloka call center.
How to contact the call center from Traveloka
To get in touch by phone, there is one number provided by traveloka. The number is 0804-1500-308, the contact is open to the public, so all problems or questions related to traveloka can be answered through this number.
You can also contact your call center at any time , that’s because the numbers are available 24 hours a day, there’s a CS that’s always ready to stand up to consumer demand. Of course, it also makes adjustments to the number of CS’s day and night. This adjustment causes the number of CS to increase during the day.
With a larger number, you will not queue too long when you contact him during the day. When contacting the service center, make sure you have enough credit. At the very least, there’s a credit of 20,000 rupiah.
You can also contact him via landline if you want a cheaper fee. However, without stock, credit, and landlines, email correspondence can also be done. The official email from traveloka is located at the address cs@traveloka.com.
That’s because it takes time for CS to understand your complaints and provide answers To make things easier, it’s better if you do the most detailed questions.
UANGKU itself is Official payment material from traveloka, but if you face this issue, just send a message to your official UANGKU email address, that email address cs@uangku.co.id.
You can also contact him via social media and live chat.
There is another way, if you are not comfortable contacting traveloka customer service center using phone or email, the trick is to use social media. Social media is ideal for Indonesians based on its very popular use. The first social media of choice is twitter.
Twitter is the most popular social media tool to communicate with traveloka if you want to get in touch via Twitter, first open the application and log in using your account. After logging in, look for an official traveloka account with @traveloka ID.
You can give questions or complaints and mention @traveloka. However, this mention is too public. For obstacles or problems of a more personal nature, it is better to use direct messages.
Direct Message or DM is a feature that can be used so that you can chat privately with traveloka. Traveloka can be contacted via Facebook and Instagram, the code is the same: @traveloka for Instagram and Traveloka for Facebook . Contact him, too.
Customers can use DM for instragram and facebook messenger for facebook. To enter the live chat, go to the official website first.
From there, you’ll find a special column for live chat. Wait a few seconds for CS to be ready to answer your question. If there is a question, it will be answered quickly. It’s just that it takes time for CS to print so customers have to wait a little longer.
Ticket refunds can be made through the call center.
When contacting Traveloka Customer Service Center , there are many services to choose from, that’s because CS is prepared to deal with a variety of issues that consumers may face. However, there are call centers that Traveloka consumers don’t know much about. This service is a refund.
The refund itself is a refund request. This is important once the air ticket has been paid but wants to cancel due to sudden activity. Traveloka itself does not complicate the process not only in refunding air tickets, hotel tickets can also do the same thing. This refund process is not time-consuming.
For flight vouchers, the refund process will be slightly longer.
This question relates to personal information, booking information, and the reason for the refund. Don’t be mistaken when providing personal information and booking information. That’s because the call center won’t forward the service if there are both errors. It is better if the information is prepared in advance before contacting the CS.
There are many points to talk about.
In addition to refunds, there are various questions that can be asked to the CS. There are some consumers who complain about the difficulty of placing an order when the time is approaching, especially if the flight is a holiday.
Usually tickets are full from a long time ago. Contacting him does not mean that you will receive a ticket so that others can be harmed. In this condition, the CS will provide recommendations for the best location adjacent to the destination location.
With it, you can also get to the place you are going to, using the land route when you arrive. CS usually suggests that the destination is the one that is closer, that’s because it’s a little cheaper.
Other issues such as confusion when booking tickets and application errors can be reported. In essence, make the most of the existence of the service center. Don’t let existing facilities go to waste because you’re not taking advantage of them. After all, the problem of confusion that often irritates customers can go away by contacting traveloka customer service center.